Privacy Policy

Pineapple Ventures, Inc. Privacy and Cookies Policy

Effective Date: March 24, 2019

This privacy policy (the “Policy”) identifies the privacy practices of Pineapple Ventures, Inc. (collectively “we”, “our”, or “us”) on to the website, PineappleExpress.com (the “Website”).  The Policy applies to information we collect through the Website.  This Policy does not apply to information collected:

  • offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or
  • by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website.

This Policy does not identify or govern the privacy practices of any third party, even if we provide links to a third party’s website in the policy or elsewhere.  Any information you provide to a third party will be governed by that third party’s privacy policy and practices, which we encourage you to review.

To ask questions or provide comments about the Policy or to exercise any rights identified in the Policy, please contact us at:

Pineapple Ventures, Inc.

10351 Santa Monica Blvd. Suite 420, Los Angeles, CA 90025

Email: Support@pineappleexpress.com

1. INFORMATION THAT WE MAY OBTAIN

If you fill forms or portals on the Website, you may be asked to provide us with certain kinds of “Personal Information”, including your name and email address.  Please do not submit any categories of information that we do not request, and do not submit any kinds of confidential, proprietary, or sensitive information, such as Social Security numbers, medical information, financial account information, or passwords or other means to access any email or other accounts.

If you are paying for goods or services that you purchase on the Website, you may be asked to provide certain “payment information”, which includes, but is not limited to, your credit or debit card number, card expiration date, CVV code, check payment information, and billing/payment account address.  When you make or verify purchases on the Website, you may be required to input some or all of this information.  It may appear that we are collecting this payment information directly, but the payment information is provided to a third-party payment processor which has embedded its payment portals on the Website.  We may receive only limited payment information from that third party to verify purchases or for fraud prevention.  We are not responsible for any payment information held by that third-party payment processor, and encourage you to review that third-party payment processor’s privacy policy.

The Website is only intended for use by adults over the age of twenty-one (21).  Use by persons under age 21 is strictly prohibited.  If we learn that a person under the age of 21 has provided us with Personal Information, we will make attempts to delete any such Personal Information.

If we receive generalized information provided through the use of cookies or similar automated tracking methods, the collection of such generalized information is governed by this Policy.

2. COOKIES AND OTHER AUTOMATED TRACKING METHODS

The Website uses a number of automated data collection methods, which may include:

  • Cookies: Cookies are small pieces of data sent to your browser from a web server and stored on your computer’s hard drive. Your web browser may include a function that permits you to refuse the setting of all or some cookies. If you do so, you may not be able to access all or parts of the Website.
  • Third-Party Website Cookies: When you use the Website, you may be directed to third party websites which contain cookies.  Third parties may also use cookies that track your activity online, even when you are on the Website.  We are not responsible for third parties’ use of cookies.
  • Flash Cookies: Certain features of the Website may use local stored objects (or “Flash cookies”) to collect and store information. To learn how you can manage your Flash cookie settings, visit Adobe’s website.
  • Web Beacons: Pages of the Websites may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics or information.
  • Google Analytics: The Website, as well as third parties, may use Google Analytics cookies to collect aggregate information about how users visit the Website.  You can review Google Analytics’ data practices here, and many install a Google Analytics Opt-out Browser Add-on here.
  • Server Logs: We may track information about your visit to the Website and store that information in web server logs.
  • Social Media Plugins: Some pages of the Website may use social media plugins to aid social media sharing.  We do not control any of the content from the social media plugins and recommend that you review these third parties’ privacy policies.

Do Not Track Signals: Certain web browsers allow users to provide “do not track” signals to websites.  The Website does not respond to “do not track” signals.

3. USE AND SHARING OF PERSONAL INFORMATION

We may collect and use the information we collect for certain purposes, including the following purposes:

  • Presenting and providing content to you, and operating and improving the Website;
  • Providing services to you and communicating with you concerning our services and your account;
  • Responding to your requests, questions, or comments;
  • Carrying out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • Operating sweepstakes, contests, and other promotions;
  • Monitoring and analyzing site traffic, usage, trends, and activities related to our services or the Website, and diagnosing technical problems, administering the Website, or providing or displaying content;
  • Permitting you to access and interact with interactive features of the Website;
  • Sending you notifications concerning service or product updates, technical information, changes in products or services that we offer, general information, or modifications or updates to the Policy, Website, or other terms where applicable, and other messages;
  • Processing payment, verifying purchases or transfers, or servicing orders or accounts
  • Contacting you about goods and services that may be of interest to you
  • Fulfilling any other purpose for which you provide it; or
  • Carrying out our obligations and enforcing rights arising from any contracts entered between you and us;
  • For any other purpose with your consent.

We do not sell, rent, or lease your Personal Information to others, but we may share your Personal Information with others in the following circumstances:

  • If Personal Information is “anonymized”, meaning it cannot be used to identify you;
  • To our subsidiaries, affiliates, agents, contractors, service providers, partners, and other third parties we use to support our business;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about the Website’s users is among the assets transferred;
  • To fulfill the purpose for which you provide it, including to third-party payment processors;
  • To comply with any enforceable subpoena, government or regulatory request or demand, investigative demand, court order, law or legal process;
  • To enforce or apply our legal rights and to defend against legal claims;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others, including for the purposes of fraud protection and credit risk reduction;
  • To aid in a substantial corporate transaction, such as the sale of our business, a merger, consolidation, or asset sale, or in the event of a bankruptcy;
  • For any other purpose disclosed by us when you provide the information; or
  • With your prior consent.

4. DATA PROTECTION AND RETENTION

We take reasonable and appropriate steps to prevent the loss, misuse, destruction, unauthorized access, and alteration of Personal Information that we obtain from you.  Our security measures, however, cannot guarantee that any Personal Information we possess will be completely secure.  By using the Website, you expressly acknowledge that we do not guarantee the security of any data provided to or received by us through the Website and that any Personal Information or other information received from you through the Website is provided at your own risk.

We retain your Personal Information for the time reasonably necessary to provide services requested by you, or for purposes stated in this Policy.

5. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California Civil Code section 1798.83 allows you to request information about our disclosure of your Personal Information to third parties for those third parties’ direct marketing purposes.  You can make such requests of us at the following contact information:

Pineapple Ventures, Inc.

10351 Santa Monica Blvd. Suite 420, Los Angeles, CA 90025

Email: Support@pineappleexpress.com

Within thirty (30) days of receiving an express written request, we will provide a list of the categories of Personal Information disclosed to third parties for third-party direct marketing purposes during the immediately preceding year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted in ways other than those specified above.

If you are a resident of California and do not want us to disclose your Personal Information to third parties for the third parties’ direct marketing purposes, please notify us of such using the contact information provided above, and clearly state your request, name, mailing address, email address, and phone number.  Upon receipt of your express written request, we will remove your name from lists we share with other companies as soon as reasonably practicable.

Additionally, if you are a California resident under the age of twenty-one (21), and have registered to use the Site, California Business and Professions Code section 22581 permits you to request and obtain removal of content or information you have publicly posted. You can do so by contacting us at info@pineappleexpress.com.  If you make such a request, please identify where the content or information is posted on the Site so that we can attempt to remove the post from public view or anonymize the content or information such that you cannot be identified.  This removal process cannot ensure complete removal, for example, if content or information remains visible because a third party has copied the posting or reposted the content or information posted by the minor.

6. OPT-OUT RIGHT

You have the right to opt out of receiving future marketing, promotional, or emails from us by following the instructions set forth in any such emails.  Even if you opt out of such communications, we may nevertheless transmit non-promotional communications to you, such as communications concerning ongoing representations or business relationships.  We may not accommodate a request to change Personal Information if it believes that the requested change would violate any law or legal requirement or cause the information to be incorrect.

7. CHANGES TO THE POLICY

We reserve the right to modify and revise the Policy.  The Effective Date of this Policy is set forth at the top of this webpage, and this Policy supersedes any and all prior versions.  If we materially change the way we collect, use, or disclose your Personal Information, we will notify you prior to said change by email and/or by inserting a prominent notice on the Website.